FAQ

Frequently asked questions

Answers to the most important questions about booking, check-in, amenities and the surrounding area. Can't find the right answer here? Write to us — we usually reply within 2 hours.

When can I check in and when do I have to check out?
Check-in is possible from 3:00 pm, check-out by 11:00 am. On arrival a deposit of €200 in cash is collected, which is returned to you at check-out.
Is there parking nearby?
Yes, at all our apartments in Leverkusen free parking is available. In Hitdorf you park right by the house, in Wiesdorf there are parking options in the immediate vicinity.
Are pets or children allowed?
Our apartments in Leverkusen are intended for adult guests. Pets and children are unfortunately not permitted. Please also note the quiet hours from 7:00 pm to 7:00 am.
How good are the transport links?
Our Wiesdorf apartments are only 300 m from Leverkusen-Mitte main station, with fast connections to Cologne (15 min.) and Düsseldorf (30 min.). The BayArena is a 20-minute walk away. Cologne/Bonn airport is about 21 km away.
How can I book or get in touch?
Write us an email at melaniepelke@arcor.de with your preferred dates and the accommodation you'd like. We'll get back to you promptly with availability and all the details for your arrival.